Privacy Policy

How we collect, use, and protect your information

Introduction

ICBM Training (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

Personal Information:

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Mailing address and demographic information
  • Educational background and work experience
  • Payment information for course enrollment
  • Account credentials and profile information
  • Communication preferences and feedback

Automatically Collected Information:

We automatically collect certain information when you visit our website:

  • IP address and geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent, and navigation patterns
  • Device information and screen resolution
  • Referral sources and search terms
How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our training programs and services
  • Process enrollments and manage student accounts
  • Communicate about courses, schedules, and important updates
  • Provide customer support and respond to inquiries
  • Facilitate job placement and career services
  • Improve our website and enhance user experience
  • Send newsletters and marketing communications (with consent)
  • Comply with legal obligations and enforce our terms
  • Analyze usage patterns and generate reports
Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality and security
  • Performance Cookies: Help us analyze website usage and improve performance
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements and track campaigns

Managing Cookies:

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our business
  • Employers: With potential employers as part of our job placement services (with your consent)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for specific purposes
Data Security

We implement comprehensive security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers with firewall protection
  • Regular security audits and updates
  • Access controls and authentication procedures
  • Employee training on data protection
  • Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

  • Student records: 7 years after course completion
  • Payment information: As required by financial regulations
  • Marketing communications: Until you unsubscribe
  • Website analytics: 26 months
  • Legal requirements: As mandated by applicable laws
Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your information in a structured format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@icbm.training

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@icbm.training

Phone: 09121346509

Address: Digital Bridge Institute, Victoria Island, Lagos State

Website: www.icbm.training

Data Protection Officer: For specific data protection inquiries, you may contact our Data Protection Officer at dpo@icbm.training

Last updated: 9/22/2025